DELIVERY & REFUNDS
Delivery Policy
Firstly your product will be packaged & delivered in fully recyclable packaging, so that's an added benefit when shopping with eco-wrap.
Secondly we make no profit on our delivery costs as we want to make recyclable products affordable. Therefore the minimum delivery cost is £2.50 when purchasing Wrapping Paper, for all the smaller items delivery is now FREE!
Happy Shopping
Not happy with your product?
Not to worry we can help. Please send us an email & let us know what's wrong and we shall endeavour to help you.
If you are still unhappy with your product because its faulty/damaged and would like a refund you can return your product to us within 14 days of receipt of your parcel. Please send us an email with a picture of the faulty goods and we will arrange a return, then refund you via the same payment method.
We are committed to providing a service to our customers that is eco-friendly and sustainable.