DELIVERY & REFUNDS
Firstly your product will be packaged & delivered in fully recyclable packaging, so that's an added benefit when shopping with eco-wrap.
Secondly we make no profit on our delivery costs as we want to make recyclable products affordable. Therefore the minimum delivery cost is £2.50 when purchasing Wrapping Paper, for all the smaller items delivery is now FREE!
Not happy with your product?
Not to worry we can help. Please send us an email & let us know what's wrong and we shall endeavour to help you.
If you are still unhappy with your product because its faulty/damaged and would like a refund you can return your product to us within 14 days of receipt of your parcel. Please send us an email with a picture of the faulty goods and we will arrange a return, then refund you via the same payment method.
We are committed to providing a service to our customers that is eco-friendly and sustainable.